IBSL PRIVACY POLICY

This Site at www.indbs.co.uk (the ‘Site’) is owned and operated by Industrial Building Solutions Limited.  Please review the Privacy Policy and Terms & Conditions before using the IBSL Site and services.

This Privacy Policy explains how we use the information we collect about you, how you can limit the use of that information, and the procedures the IBSL has in place for your privacy.

About us

Industrial Building Solutions Limited is a roofing and cladding contractor, we hold information about our suppliers and client base. This information is used to deliver our quotations and orders as well as keeping our client base up to date with IBSL latest information.

The Privacy Policy set out below shall apply to all parties either using the IBSL website or providing information to IBSL during day to day communications. The terms ‘you’, ‘your’ and ‘user’ refer to any individual and/or business interacting with IBSL or is website for any reason. References to ‘we’, ‘us’ and ‘our’ are references to IBSL.

Consent

By registering on the Site or providing us with your personal information, you are consenting to the collection, storage and processing of your personal information by us in the manner set out in this Policy.

Information we collect

When you use our services we may need to collect your personal information, including full name, email and postal address, telephone number, professional title and in some cases credit card number. This information is collected to help us with processing your quotation, order or placing an order with you.

We will not collect personal information beyond what is necessary, but we are legally required to hold some types of information in order to fulfil our business obligations.

In general, we gather information about all of our users collectively, such as what areas you visit most frequently and what services you access the most. To protect your privacy, we use this information anonymously and aggregated with other users’ information. The information collected helps us determine what features and services are of most benefit to you in order to create the best possible service for you.

The following are some of the ways we may collect your personal data:

How is your information used?

We may use your information to:

We maintain a list of supplier and client companies showing publicly available information of contact details. That information is maintained to enable our suppliers and Clients to be contacted.

Photography may be taken at IBSL site visits and we will inform you in advance if and when these photographs will be published on our Site. If you do not wish your photograph to be taken, we suggest you inform a member of the IBSL staff prior to/at the event.

Retention Period

Retention periods may vary but normally would be until we are specifically requested to delete information by a senior representative of the organisation who’s information we are holding or the individual who’s information we hold.

To request the deletion of any information we hold or to opt-out of receiving information from us and/or from our database contact us at any time at:

Industrial building solutions Limited

64 Azura Close,

Woolsbridge Industrial Estate,
Three legged Cross,
Wimborne,
Dorset,
BH21 6SZ

Tel: 01202 822337

Email: info@indbs.co.uk

IP Addresses and Log Files


IBSL may collect IP addresses of visitors to our website to help diagnose problems with our servers and for system administration. We shall only use these addresses for technical and tracking and other lawful practices. We may hold industry standard information contained in the server log file, such as browser type, pages visited, entry and exit points and visit duration solely for the purposes of analysis. Information contained in log files is intended for internal use only and will only be disclosed to our third party service provider.

Cookies

Cookies are small text files that can be used by web sites to make a user's experience more efficient. It is lawful for us to store cookies on your machine if they are essential to the operation of this site. For all others purposes we need your permission to do so.  The Site does not use non-essential cookies.

We do not use cookies to track individual users or to identify them, but to gain useful knowledge about how the site is used so that we can keep improving it for our users. Without the knowledge we gain from the systems that use these cookies, we would not be able to provide the service we do. This Site uses different types of cookies.

We use a web analytics service to help us to analyse how users use the Site. It counts the number of visitors and tells us things about their behaviour overall – such as the typical length of stay on the Site or the average number of pages a user views. The information generated by the cookie about your use of our Site (including your IP address) will be transmitted to and stored on servers and will be used for the purpose of evaluating your use of the Site, compiling reports on Site activity and providing other services relating to Site activity and internet usage. IBSLs agent may also transfer this information to third parties where the law requires us to do so, or where such third parties process the information our agent’s behalf.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through some types of browser. Search in your cookie folders for ‘indbs.co.uk' to find our cookies if you wish to delete them. More information about cookies, including how to block them or delete them, can be found at AboutCookies.org. Some third party cookies are set by services that appear on our pages. They are set by the operators of that service and are not in our control. They relate to the ability of users to share content on the Site, as indicated by these icons: If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through some types of browser. Search in your cookie folders for ‘indbs.co.uk’ to find our cookie and the Analytics cookie if you wish to delete them. More information about cookies, including how to block them or delete them, can be found at AboutCookies.org.

Feedback

Please submit any feedback. Feedback is used primarily for internal purposes to aid us in improving the Site. Any feedback submitted becomes our property and we may use feedback, such as success stories, for marketing purposes, or to contact you for further feedback on the Site. We will seek your written or email approval before using your personal success story for marketing purposes.

Updating your details and preferences

We want to make sure that your personal information is accurate and up to date. If you would like us to correct or update your information, you must inform us as soon as practicable by telephoning us at 01202822337.

Access to your data

If you want to request information about our privacy policy or access the information that we hold about you, please contact us at:

Industrial building solutions Limited

64 Azura Close,

Woolsbridge Industrial Park,
Three legged Cross,
Wimborne,
Dorset,
BH21 6SZ

Tel: 01202 822337

Email: info@indbs.co.uk

Privacy Policy Changes

If we decide to change our Privacy Policy, we will post those changes so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If, at any time, you have questions or concerns about our Privacy Policy, please email us at info@indbs.co.uk.

Thank you for using our services and website.  We hope you find it useful and informative. We look forward to reading your comments and developing the Site for your future use.

This privacy policy was last updated on 05 July 2018.